Privacy Policy

Last updated: August 6, 2026

Bem-Estar Ayurveda ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Account information: name and email address when you create an account.
  • Payment information: billing details processed securely through our payment provider (Stripe). We do not store your full credit card number.
  • Communications: any information you provide when contacting us through our support form or email.

Information Collected Automatically

When you access our service, we may automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device and operating system information

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent or unauthorized activity

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our service. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly without cookies.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

  • Stripe: for payment processing. Stripe's privacy policy can be found at stripe.com/privacy.
  • Analytics providers: to help us understand how our service is used.
  • Email service providers: to send transactional and marketing emails.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request portability of your data
  • Withdraw consent at any time

Children's Privacy

Our service is not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp at +351 939 070 281.